Reference

Terms and Conditions That Govern Your slvslot Account

These terms set out the rules between you and slvslot for every action on your account — from opening it, to depositing via GCash, Maya or InstaPay, to requesting a cash-out.

Applies to all account activityCovers GCash, Maya, InstaPay depositsPhilippines-eligible players onlySubject to local lawUpdated terms take effect on posting
slvslot Terms and Conditions That Govern Your slvslot Account
HOW WE HANDLE POLICY

Account Security and Policy Practices

These terms exist to protect both your account and the integrity of the platform. Below is how we put them into practice — from the moment you verify your identity to the point you cash out to your e-wallet.

Identity Verification

Before your first withdrawal to GCash, Maya, or InstaPay, we verify your account details match your registered identity. This step protects you from unauthorised cash-out requests.

Account Data Retention

We retain your account records and transaction history for as long as required by the terms and applicable regulations. You may request a copy of your records via the support email.

Term Change Notification

When these terms are revised, a notice appears in your account dashboard on next login. We do not require a separate email opt-in to be bound by the updated terms.

Dispute Resolution Path

If you believe a rule has been applied incorrectly to your account, raise a formal dispute through live chat or email. We review each case against the posted terms and respond in writing.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear — or if a transaction via GCash, Maya, or InstaPay does not match what you expected under the terms — contact our support team directly. We handle account and policy queries through the channels below. Players in Pasig and across the Philippines reach us the same way.

Team online

Live Chat

Open the chat icon inside your account dashboard. Our support team responds to terms and account queries in the order received, in English.

Email Support

Send your terms-related question to our support address shown on the Contact page. Include your registered account email so we can locate your record.

Account Help Centre

The Help Centre lists common terms questions under the Account Rules section — a useful first stop before raising a direct support ticket.

Common Questions About slvslot Terms

These are the questions we hear most often about the terms — covering eligibility, payment rules, account closure, and what happens when terms change.

Eligibility depends on local law in your location. Access is available only where permitted for qualifying players. You confirm your eligibility when you complete the registration process.

No. The same account terms apply regardless of which local payment channel you use. GCash, Maya, and InstaPay are all covered under the same transaction conditions.

The revised terms take effect immediately on posting. A notice appears on your dashboard at next login. Continuing to use your account after that point means you accept the changes.

Yes. Send a request to our support email with your registered account address. We provide a transaction record covering your deposits, withdrawals, and account activity.

Contact support via live chat or email to request closure. Your verified balance will be returned to your registered GCash, Maya, or InstaPay wallet after the standard identity check is complete.

Start a formal dispute through live chat or send details to our support email. We review every case against the current posted terms and reply with a written outcome.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.